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2020 Insight Launches the Next Generation of its Enterprise Manufacturing Solution for the Furniture Manufacturing Industry

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Westwood, MA, and Laval, QC, August 1, 2018 – 2020, the world's leading provider of applications and enterprise solutions dedicated to interior design, space planning and furniture manufacturing, today announced the launch of the latest version of its comprehensive enterprise manufacturing solution, 2020 Insight. This new release incorporates improvements and new functionality that have been requested from a wide range furniture manufacturers to meet their specific business requirements.

2020 Insight version 11 continues the evolution of 2020’s end-to-end solution by adding a Service Management module that supports a journey from design, manufacturing, delivery and now through the complete install. The new module helps the manufacturer focus on customer-driven manufacturing, enabling complete monitoring and supervision over the personnel, equipment and requirements of all installations, with the added ability to initiate work orders in the field.

In addition, 2020 Insight version 11 includes a new, cleaner and more intuitive user experience and extends its reach beyond the plant by launching a suite of mobility applications for Business Intelligence, Field Sales and Field Service. Maximizing inventory throughput, increasing productivity and improving accuracy are key goals for manufacturing operations and the new mobile applications will dramatically reduce unplanned downtime and enhance worker productivity.

“A flexible and dynamic enterprise manufacturing solution is fundamental to the success of every furniture manufacturers’ strategy. Leveraging 2020’s deep domain expertise, we are excited to release the latest version of our software to help our customers accelerate their own customer satisfaction and digital transformation initiatives,” said Diane Burgess, Product Manager, 2020 Insight. “2020’s expanded suite of fully integrated modules work together to connect processes and create a seamless flow of information from sales order to installation and provide greater access to real-time data that empowers customers to reach new heights in efficiency and productivity.” For more information visit


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