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Charlotte, North Carolina, March 14, 2018 – Biesse Group welcomed the arrival of SOPHIA in the North American market during a special ceremony Monday on the Charlotte Campus.
The revolutionary IoT app and cloud-based software management tool helps users achieve higher productivity by providing them with an easy to use dashboard containing real-time visibility of machine status, performance and functionality.
SOPHIA provides a comprehensive overview of specific machine performance features with remote diagnostics and constantly updated statistics. The nature of this solution makes maximum productivity a reality for Customers. SOPHIA is also fully integrated with Biesse’s new PARTS portal, which gives them 24/7 access to the replacement parts they need.
Biesse America and Canada President/CEO Federico Broccoli helped commemorate SOPHIA’s kickoff in Biesse America’s 23,000-square-foot Showroom.
“It is truly an exciting time in our company’s history with SOPHIA arriving in America and Canada simultaneously,” Broccoli said. “It is an important step forward and we are raising the industry standards in our Customer service support experience. With SOPHIA, the Biesse Group is ready to meet the new Industry 4.0 opportunities, where connectivity and immediate reaction time are crucial to keep efficiency at the highest levels.”